Betting is for fun — not stress. At m77, we believe every member deserves to play while respecting their own wellbeing and limits. We're here with you every step of the way.
M77 has put these features in place to ensure you have a safe and healthy betting experience
Set your own daily, weekly, or monthly deposit limits. Once a limit is in place, increasing it is not easy — and that's exactly what keeps you protected.
Decide in advance how long you will play. Once that time is up, m77 will automatically prompt you to take a break.
If you want to take a short or long-term break from the platform, submit an immediate self-exclusion request. The support team will process it within 24 hours.
At set intervals, m77 will remind you how long you have been playing and how much you have spent. This helps you stay aware.
View your full betting and deposit history at any time. Understanding your own patterns is an important part of responsible gaming.
Reach our responsible gaming team via live chat at any time. We're here to help — no judgment, just support.
Betting is entertainment, not a source of income. Chasing losses with more bets is never the answer.
At m77, we believe betting and online gaming should be a form of entertainment — a healthy pastime, not an addiction. Responsible gaming means staying mindful of your time, money, and mental wellbeing, and keeping your life your first priority, even while you play.
Online betting is growing fast in Bangladesh. In this environment, many people end up spending more time or money than they intended. m77 acknowledges that reality and actively works to keep every member safe.
Responsible gaming does not mean you stop playing. It means playing in a healthy way, staying within your set budget, and seeking help when you need it. m77 is committed to supporting you every step of the way.
Responsible gaming at m77 is not an add-on — it is a core part of who we are. Protecting every member is our top priority.
M77 follows three core principles when it comes to responsible gaming: Awareness (knowing your own habits), Control (setting limits and sticking to them), and Support (seeking help when needed). Our entire responsible gaming program is built on these three pillars.
Problem betting rarely develops overnight — it builds up gradually. Watch out for the signs below in yourself or someone close to you:
If you recognise two or more of the above signs in yourself, do not wait — contact the m77 support team right away. Acknowledging the problem is the first step toward solving it.
After logging in to m77, you can access the following controls from your account settings. They are completely free and can be activated at any time:
| Limit type | Description | Time to take effect |
|---|---|---|
| Daily Deposit Limit | Maximum daily deposit amount | Immediate |
| Weekly deposit limit | Total deposit cap over seven days | Immediate |
| Monthly deposit limit | Maximum deposit amount per month | Immediate |
| Session time limit | Maximum continuous play duration | Immediate |
| Reality Check | Periodic Reminder Alerts | Immediate |
| Temporary break | Breaks ranging from 24 hours to 30 days | Immediate |
| Self-Exclusion | Long-Term Account Deactivation | Within 24 hours |
When you lower a limit, it takes effect immediately. Raising a limit, however, is subject to a cooling-off period — this is designed to prevent impulsive decisions.
Alongside setting limits, we also recommend reviewing your betting history once a week. You'll find a full breakdown of all transactions and bets in the 'History' section of your account.
Answer the following questions honestly. If three or more answers are "yes", consider reaching out for help.
Have you ever felt that your betting habits are getting out of control?
Do you hide the amount you bet from family or friends?
Do you place more bets to try to recover your losses?
Do you feel restless, irritable, or lonely when you're not betting?
Has betting caused problems in your family life, work, or relationships?
Have you ever borrowed money or dipped into your savings to bet?
Have you tried to stop betting but failed repeatedly?
If more than three answers are "yes", do not wait — email us at [email protected] or speak with our responsible gaming team via live chat. Your identity will be kept completely confidential.
If you feel you need a short break or want to stop playing for an extended period, use m77's self-exclusion feature. The process is straightforward:
Contact us via live chat or email [email protected] to submit your self-exclusion request.
Choose from 30 days, 3 months, 6 months, or permanent exclusion — whichever suits you.
Our team will deactivate your account within 24 hours and send you a confirmation message.
Once the set period is over, you can request reactivation of your account — no rush, no pressure.
Please do not attempt to open a new account during your self-exclusion period. We verify your previous account details to prevent new registrations.
M77 strictly prohibits anyone under 18 from registering or placing bets. Age verification is mandatory at registration, and additional identity documents may be requested in cases where there is reasonable doubt.
If a family member shares a device with children or teenagers, we recommend taking the following steps:
If we receive any report of a minor attempting to open an account or place bets, we immediately close that account and take action in line with our applicable policies.
To keep enjoying m77 in a healthy, sustainable way, make these habits part of how you play:
Start betting on our secure platform — set your own limits, play transparently, and reach out to us for support whenever you need it.